Privacy Policy


UZUEL, EI with capital of 1000euros, registered in the Marseille Trade and Companies Register / Email address:


The General Data Protection Regulation is a set of laws put in place by the European Commission from May 25, 2018 for all companies that have an activity in Europe.UZUEL is therefore concerned.


To protect Internet users from data leaks or misuse of personal data, it is now mandatory for companies to keep visitors informed of all computer processing that is carried out using the data collected.

Like all e-retailers, we collect data on our Internet users and we work with several third-party providers, who therefore have access to part of our data.

This data is essential to offer you the best possible experience on our site and guarantee the smooth running of your order.


The servers for the Uzuel website are exclusively at Shopify.

In its servers, there is our database necessary for the operation of the site. Information regarding customer accounts is stored there.

In order to allow you to find your order history, this data is only deleted if you request it.


Uzuel does not sell your personal data, and we never will.

Some companies exchange customer files for commercial prospecting, this is not the case with Uzuel.

All the data we collect is with us and will never be given, rented or sold to a third party company.


Passwords are stored “encrypted” and cannot be decrypted. Your passwords are therefore safe.


For payments by credit card, we work with (name of the bank or online payment provider) who guarantees the security of your data.

At no time do we have access to your bank card number.


Uzuel may ask the Internet user for personal data when consulting and using the site, in particular:

  • when the Internet user creates an account,
  • when the Internet user places an order on the Site,
  • when the Internet user contacts customer service.

The data collected is intended for the use of Uzuel to enable it to manage the commercial and contractual relationship with the Internet user and to inform them, where applicable, of offers and news.

The Internet user may receive, if he or she has expressly consented, electronic prospecting from Uzuel and its partners.

The Internet user may renounce this at any time via the unsubscribe link contained in the aforementioned electronic prospecting.

In accordance with the IT and freedoms law of January 6, 1978 amended by the law of August 6, 2004, the visitor has a right of access, opposition and rectification to personal data concerning him as specified in chapter “protection of privacy”.

The use of cookies by the Site Editor is solely intended to enable or facilitate communication by electronic means.

The visitor and/or customer is invited from the start page to indicate their consent to the use of the latter and in any case retains the possibility of accepting or opposing the use of the latter. recording cookies by configuring the options of your internet browser.


When you create a customer account on our site, we record in our systems all the information necessary to place an order: your email, your first and last name, your postal address and your telephone number in order to be able to prepare and deliver your package to you.

This order data is transmitted to the various service providers who work to ensure that your package reaches your home: the person who prepares the package and the carrier who brings it to your home.

They have absolutely no right to use your data for anything other than to process your order and must delete this data from their computer system after processing. These providers store data in data centers in Europe.

However, if you choose to have it delivered outside of Europe, your data such as your postal address is necessarily transmitted to the logistics services of the carrier who will deliver to you in this country.


In order to constantly improve, we use software and services operated by third-party providers allowing us to better understand our activity. As such, we provide these tools with data on our customer base, your browsing history on our site and information on the products ordered.

Most of our tools are hosted in France.

As a result, all this data manipulated for statistical purposes outside Europe is completely anonymized.


Like most online merchants, we record your visits to then display advertising to you when you browse other websites. This process does not handle any personal data and neither the advertising agency nor the third-party sites displaying our advertisements have access to your contact details.

If you no longer wish to see our advertisements, you can delete cookies from your web browser.

How to delete cookies?


Most of the data can be modified directly by you from your customer area on our website.

If you can't find what you want, we invite you to write an email to en specifying your request.


Uzuel (hereinafter referred to as “Uzuel”) communicates to Internet users, through this policy, that it may use cookies when the Internet user navigates the different interfaces and pages of the site (the “Website”) as well as during the registration process, downloading and updating thereof.

While using the Website, you accept and expressly authorize the use of cookies, in accordance with our Cookies Policy.


A cookie is a small text file that a Web server can keep on a computer's hard drive to store information about the Internet user. The cookie uniquely identifies your computer, and can only be read by the website that sent it to the computer.

A cookie is not an executable file or program and therefore cannot be spread.


The purpose of using cookies is to recognize users and to be able to provide a better, more personalized service. To do this, we identify the origin of the Internet user, their preferences (country, login, browser characteristics, usage information, etc.).) and collect information about the use of our website.

The purpose of using cookies is to obtain statistical information on the use of our Website.

By setting your browser to refuse cookies, certain features, pages, areas of the Website will not be accessible, for which we cannot be held responsible.

We also draw your attention to the fact that, when you object to the installation or use of a cookie, a refusal cookie is installed on your terminal equipment. If you delete this refusal cookie, it will no longer be possible to identify you as having refused the use of cookies. Likewise, when you consent to the installation of cookies, a consent cookie is installed. Consent or refusal cookies must remain on your terminal equipment.


The Internet user can configure his browser to accept or refuse the cookies he receives or for the browser to warn him when a server wants to keep a cookie or delete it from his computer. In the mobile phone it can delete cookies on the “Settings” option.

To prevent the installation of cookies you must follow the instructions corresponding to the browser used:

  • Internet Explorer: on the “Tools> Internet Options” menu, click on the “Privacy” tab, select the desired setting and tap advanced settings. Select “Ignore automatic cookie management”. Mark “Enable” or “Block”. We recommend activating the “Always accept session cookies” option to allow more optimal navigation on our Website.
  • Firefox: on the “Tools> Options” menu, click on the “Confidentiality” tab. Activate or deactivate “Accept cookies from web” or “Tell websites not to track me”, it depends on the version of your browser. You can also delete installed cookies by clicking on the “delete cookies individually” option.
  • Chrome: on the “Tools> Settings” menu, click the “Privacy> Content Settings” tab. After selecting the “show advanced settings” option, click on your preferred cookie setting. If you do not want to allow installation, you can select the option “block site data and third-party cookies”.
  • Opera: on the “Settings> Preferences” menu, click on the “Advanced” tab. On the “Cookies” menu select the options “Accept traces” or “Never accept cookies”. If you wish to have a more comprehensive level of control over the cookies that are installed on your computer, we recommend that you select the “Ask me before accepting cookies” option.
  • Safari: on the “Tools> Preferences” menu, click on the “Security” tab. On the “Accept Cookies” menu, select “Always” or “Never”. If you have an iPhone, you will need to go to “Settings > Safari” and select whether or not you accept cookies.

If you use another browser, you can obtain more information about the setting for the installation of cookies through the help or assistance section of the browser itself.

Uzuel may modify the Cookies Policy in accordance with the law, regulations or in order to adapt the policy to the instructions issued by CNIL.Uzuel advises Internet users to regularly visit the cookies policy to be kept informed of changes


When you connect to our site www.Uzuelcom, we may, subject to your choices, install various cookies in your terminal allowing us to recognize the browser of your terminal during the validity period of the cookie concerned. The Cookies that we issue are used for the purposes described below, subject to your choices, which result from the settings of your browser software, used during your visit to our site.

The Cookies we issue allow us to:

  • To establish statistics and volumes of attendance and use of the various elements making up our site com (sections and content visited, routes), allowing us to improve interest and the ergonomics of our services
  • To adapt the presentation of our site to the display preferences of your terminal (language used, display resolution, operating system used, etc.) during your visits to our Site, depending on the viewing or reading hardware and software that your terminal includes
  • To memorize information relating to a form that you have completed on our site com (registration or access to your account) or to products, services or information that you have chosen on our website www.Uzuelcom (subscribed service, contents of an order basket, etc.)
  • To allow you to access reserved and personal areas of our site com, such as your account, using identifiers or data that you may have previously entrusted to us
  • To implement security measures, for example when you are asked to log in again to content or a service after a certain period of time.


The issuance and use of cookies by third parties is subject to the privacy protection policies of these third parties.

Advertising content (graphics, animations, videos, etc.) distributed in our advertising spaces may contain Cookies issued by third parties: either the advertiser at the origin of the advertising content concerned, or a company third to the advertiser (communications consulting agency, audience measurement company , targeted advertising provider, etc.), which associated a cookie with an advertiser's advertising content.

Where applicable, cookies issued by these third parties may allow them, during the validity period of these cookies:

  • To count the number of displays of advertising content broadcast via our advertising spaces,
  • To identify the advertisements thus displayed, the number of users having clicked on each advertisement, allowing them to calculate the amounts due as a result and to establish statistics
  • To recognize your terminal when subsequently browsing any other site or service on which these advertisers or third parties also issue cookies and,

Where applicable, to adapt these third-party sites and services or the advertisements they broadcast to the navigation of your terminal of which they may be aware.